- Read: Coombs, W. T. (2004). Impact of past crises on current crisis communication: Insights from situational crisis communication theory. The Journal of Business Communication, 41(3), 265- 289.
- Read: Johnson, Ward (Summer 2007) Crisis experts discuss managing a monumental crisis. Public Relations Strategist, 13(3) pp. 12-13.Actions
- Read: Slovic, P., E. Peters, M. L. Finucane, and D. G. MacGregor (2005). “Affect, risk, and decision making”. Health Psychology. 24(4), pp35–40.